Terms & Conditions

FindMeThis.ai is an AI-powered shopping discovery, comparison and recommendation service.

Our aim is to help shoppers describe what they are looking for in natural language and receive a small number of relevant product recommendations, rather than having to search through hundreds of products themselves.

Depending on the features available, you may be able to:

• describe what you want;
• specify requirements, preferences and budget;
• paste a product or retailer link;
• upload a photograph or other content;
• compare products and retailers;
• receive AI-assisted recommendations and explanations; and
• follow links to third-party retailers where products may be purchased.

FindMeThis.ai is designed to assist your shopping decisions. Unless we expressly state otherwise, we are not the seller, manufacturer or supplier of the products we recommend.

Our guiding principle is:

We work for the shopper.

FindMeThis.ai may earn affiliate commissions from retailers or affiliate networks when users follow certain links and make qualifying purchases.

Affiliate commission does not determine how products are ranked or recommended.

Where technically and commercially practicable, our ranking process is designed to consider factors such as:

• Match for you
• Value
• Quality & reviews
• Retailer confidence
• Warranty & support
• Delivery

The relative importance of these factors may vary depending on the product, search and information available.

We may change or improve our ranking methodology as the service develops. Commercial commission does not cause a product to rank above a more relevant or suitable result for the shopper.

More information is available in our Affiliate Disclosure.

FindMeThis.ai uses artificial intelligence and automated systems to help understand shopping requests, analyse available information, compare relevant products and generate recommendations.

AI systems are not infallible.

They can misunderstand a request, interpret information incorrectly or occasionally produce inaccurate, incomplete or outdated information.

We therefore take steps to test, monitor and improve the service, but you should still check information that is important to your purchasing decision before buying.

In particular, you should confirm relevant information on the retailer's website, including:

• current price;
• availability and stock;
• product specification;
• dimensions and compatibility;
• delivery charges and times;
• warranty details;
• return and cancellation rights;
• retailer terms;
• product suitability; and
• any other information that is important to you.

FindMeThis.ai recommendations are intended to support your decision-making rather than replace your own judgement.

FindMeThis.ai searches and compares products using information and sources available to the service at the relevant time.

We do not claim that every search covers every product, retailer or seller in the market unless we expressly say so.

Our results may be affected by factors including:

• which retailers or data sources we can access;
• available product feeds and APIs;
• geographical market;
• product availability;
• data quality;
• retailer participation;
• technical limitations;
• search relevance;
• affiliate-network coverage; and
• the information you provide in your request.

Where appropriate, FindMeThis.ai may explain the scope or limitations of a particular search within the results.

References such as “Best Match”, “Best Value”, “Alternative” or similar descriptions relate to the products identified and assessed within the relevant search and should not be interpreted as a claim that we have examined every product available anywhere in the market.

Product information may come from retailers, manufacturers, product feeds, affiliate networks, publicly available sources and other data providers.

We aim to provide useful and accurate information, but retailer information can change quickly.

Prices, promotions, stock availability, delivery times, product specifications and other information displayed or referred to by FindMeThis.ai may therefore differ from the information shown by the retailer when you visit its website.

The retailer's information at the point of purchase should be checked before you place an order.

Where a pricing or product-data error comes to our attention, we may correct or remove it.

Unless expressly stated otherwise, purchases are made directly from third-party retailers and not from FindMeThis.ai.

When you click through to a retailer and buy a product:

• your purchase contract is with the retailer;
• payment is made to the retailer or its payment provider;
• the retailer is responsible for order acceptance and fulfilment;
• the retailer's delivery terms apply;
• the retailer's returns and cancellation procedures apply; and
• warranties, guarantees and statutory rights relating to the goods will ordinarily be dealt with by the retailer and/or manufacturer.

FindMeThis.ai does not normally receive or process your payment-card information.

Nothing in these Terms affects any statutory consumer rights that you may have.

Some links on FindMeThis.ai are affiliate links.

If you follow an affiliate link and subsequently make a qualifying purchase, FindMeThis.ai may receive a commission from the retailer or affiliate network.

This usually does not increase the price you pay.

Affiliate relationships help fund the operation and development of FindMeThis.ai.

They do not determine our recommendation rankings.

Where appropriate, affiliate relationships will be disclosed clearly to users.

Please see our Affiliate Disclosure for further information.

FindMeThis.ai may analyse or summarise ratings, reviews or other information from third-party sources.

Reviews and ratings represent the views or experiences of the people who originally provided them and not necessarily the views of FindMeThis.ai.

Different platforms may use different review systems, verification standards and scoring methods.

We may use reviews as one factor when assessing product quality, but reviews should not be treated as an absolute guarantee of quality or suitability.

The quality of a recommendation depends partly on the information you give us.

You are responsible for deciding what information to provide and for checking that important requirements have been communicated accurately.

For example, if compatibility, dimensions, accessibility, allergies, safety requirements or another particular specification is essential to your purchase, you should make this clear and independently verify the final product information before ordering.

Please do not enter unnecessary sensitive, confidential or highly personal information into FindMeThis.ai.

How we process personal information is explained in our Privacy Policy.

FindMeThis.ai may allow users to upload photographs, paste links or provide other content to help identify or recommend products.

You retain ownership of content that belongs to you.

By submitting content to FindMeThis.ai, you give us a limited permission to process, analyse, store and otherwise use that content as reasonably necessary to provide, secure, maintain and improve the relevant service, subject to our Privacy Policy and applicable law.

You must not upload or submit content that:

• you do not have the right to use;
• infringes another person's intellectual-property or privacy rights;
• is unlawful;
• contains malicious software or code;
• is deliberately misleading;
• is abusive or threatening; or
• is otherwise intended to misuse the service.

You may use FindMeThis.ai for lawful purposes.

You must not:

• use the service unlawfully or fraudulently;
• attempt to gain unauthorised access to our systems;
• introduce viruses, malware or harmful technology;
• deliberately overload or disrupt the service;
• circumvent security measures;
• reverse-engineer protected components except where the law expressly permits this;
• systematically scrape, harvest or extract data from the service without permission;
• copy or reproduce substantial parts of our databases, recommendation outputs or proprietary content for a competing commercial service;
• use automated systems to abuse or materially interfere with FindMeThis.ai;
• impersonate another person;
• submit fraudulent information; or
• use the service in a way that infringes another person's rights.

We may restrict or suspend access where reasonably necessary to protect FindMeThis.ai, our users, retailers, technology providers or other third parties.

FindMeThis.ai and its original content, branding, design, software, recommendation methodology, scoring systems, graphics, written material and other proprietary elements are owned by or licensed to Omnivera Group Ltd unless otherwise stated.

This includes the FindMeThis.ai name, branding and original FindMeThis scoring and recommendation presentation.

Third-party product names, trademarks, logos, images and other intellectual property belong to their respective owners.

Displaying a third-party brand or product on FindMeThis.ai does not imply that the brand endorses FindMeThis.ai unless expressly stated.

You may use FindMeThis.ai for personal, lawful purposes.

Nothing in these Terms transfers ownership of our intellectual property to you.

FindMeThis.ai is an evolving service.

Some functionality may initially be provided as early access, beta, preview or otherwise be under active development.

During this period:

• features may change;
• product coverage may increase or decrease;
• searches may produce inconsistent results;
• functionality may occasionally be unavailable;
• integrations may be added or removed; and
• we may test different approaches to search, ranking and presentation.

This does not remove any legal duties we owe to users.

Where we become aware of material problems with the service, we will aim to investigate and address them appropriately.

Feedback from users may be used to help improve FindMeThis.ai.

We aim to keep FindMeThis.ai available and reliable, but we cannot guarantee uninterrupted availability.

We may temporarily suspend or restrict all or part of the service for maintenance, security, technical issues, upgrades or circumstances outside our reasonable control.

We may also add, remove or modify features as the service develops.

Where practicable, significant changes will be made in a way that does not unfairly disadvantage existing users.

FindMeThis.ai contains links to websites and services operated by other organisations.

We do not control those third-party services and are not responsible for their availability, content, security, privacy practices or terms.

You should review the retailer's or third party's own terms and privacy information before using their service or making a purchase.

A link from FindMeThis.ai does not automatically amount to an endorsement of everything offered or stated by the third party.

FindMeThis.ai provides general shopping and product-discovery assistance.

Unless expressly stated otherwise, recommendations should not be treated as professional medical, legal, financial, engineering, safety or other regulated professional advice.

Where a product has safety-critical, medical, accessibility, electrical, structural or other specialist implications, you should obtain appropriate information or professional advice before relying on a recommendation.

Nothing in these Terms excludes or limits any responsibility that cannot lawfully be excluded or limited.

This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and your statutory rights as a consumer.

If we fail to comply with these Terms, we are responsible for loss or damage that is a foreseeable result of our breach or failure to use reasonable care and skill.

We are not responsible for loss or damage that was not foreseeable.

Where you use FindMeThis.ai as a consumer, we are not responsible for business losses such as loss of profits, revenue, business opportunity or business interruption arising from personal use of the service.

Nothing in these Terms is intended to remove or restrict rights you have under applicable consumer law.

Because FindMeThis.ai does not normally sell the products shown or recommended on the service, we are not responsible for the retailer's performance of your purchase contract.

Questions concerning matters such as:

• non-delivery;
• damaged products;
• faulty products;
• refunds;
• returns;
• payment;
• cancellation;
• product warranties; or
• retailer customer service

should normally be directed to the retailer from whom you purchased the product.

This does not affect any separate legal responsibility FindMeThis.ai may have for the service that we ourselves provide.

If you use FindMeThis.ai wholly or mainly for business purposes, you acknowledge that consumer protections may not apply to that use.

To the maximum extent permitted by law, we will not be liable to a business user for indirect or consequential loss, loss of profit, loss of revenue, loss of business, loss of opportunity or loss of anticipated savings arising from the use of FindMeThis.ai.

Nothing in this section excludes liability that cannot legally be excluded.

Our processing of personal information is governed by our Privacy Policy.

We may also use cookies and similar technologies as explained in our Privacy Policy and any cookie information or consent controls displayed on FindMeThis.ai.

You may stop using FindMeThis.ai at any time.

Where accounts or personalised services are introduced, additional account closure options may be made available.

We may suspend, restrict or terminate access to FindMeThis.ai where reasonably necessary because of:

• serious or repeated breaches of these Terms;
• fraudulent or unlawful activity;
• security concerns;
• abuse of our systems;
• risks to other users or third parties; or
• legal or regulatory requirements.

Where appropriate and practicable, we will act proportionately.

We may update these Terms as FindMeThis.ai develops or where necessary to reflect changes in our services, technology, commercial model or applicable law.

The latest version will be published on this page with an updated Last updated date.

Where a change materially affects an ongoing service or relationship with a registered user, we will take reasonable steps to bring that change to the user's attention where appropriate.

Changes will not retrospectively remove rights that have already arisen under applicable law.

If we delay taking action in relation to a breach of these Terms, that does not necessarily mean we have waived our right to take action later.

If any provision of these Terms is found to be unlawful, invalid or unenforceable, the remaining provisions will continue to apply so far as legally possible.

These Terms are governed by the laws of England and Wales.

If you are a consumer resident in England or Wales, the courts of England and Wales will generally have jurisdiction.

If you are a consumer resident in Scotland or Northern Ireland, you may also have the right to bring proceedings in the courts where you live.

If you use FindMeThis.ai from another country, you may also benefit from mandatory consumer protections that apply under the law of that country where those protections cannot lawfully be excluded.

If you have questions, concerns or feedback about FindMeThis.ai or these Terms, please contact: